---
title: How to Contact Shiftwave Support
description: Learn how to contact Shiftwave Support for help with your system, warranty, or troubleshooting; by app, or web form
---

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1. [Help Center](https://support.shiftwave.co/knowledge?hsLang=en)
2. [Warranty & Support](https://support.shiftwave.co/knowledge/warranty-support?hsLang=en)

# How to Contact Shiftwave Support

We’re here to help with any questions about your system, setup, or warranty.

You can reach the **Shiftwave Support Team** in several ways:

### **1. From the Mobile Companion App**

- Open the **Shiftwave App (mobile or iPad)**
- Go to **Settings → Support → Contact Support**
- Submit your message directly through the app

### **2. Online**

Visit the [Contact Support Page](https://shiftwave.co/pages/support) on our website to open a support ticket.

You can attach photos or videos if needed.

- [New to Shiftwave? (Start Here)](https://support.shiftwave.co/knowledge/new-to-shiftwave-start-here?hsLang=en)
- [Protocols & Features](https://support.shiftwave.co/knowledge/protocols-features?hsLang=en#main-content)

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- [Shiftwave Pro ( iPad + App Experience )](https://support.shiftwave.co/knowledge/shiftwave-pro-ipad-app-experience?hsLang=en#main-content)

    - [Setup & Use](https://support.shiftwave.co/knowledge/shiftwave-pro-ipad-app-experience?hsLang=en#setup-use)
    - [Troubleshooting](https://support.shiftwave.co/knowledge/shiftwave-pro-ipad-app-experience?hsLang=en#troubleshooting)
- [Shiftwave (Control Box Model)](https://support.shiftwave.co/knowledge/shiftwave-control-box-model?hsLang=en#main-content)

    - [Setup & Use](https://support.shiftwave.co/knowledge/shiftwave-control-box-model?hsLang=en#setup-use)
    - [Troubleshooting](https://support.shiftwave.co/knowledge/shiftwave-control-box-model?hsLang=en#troubleshooting)
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