Shiftwave Pro (iPad + App) – Setup & Use FAQ

How do I set up Shiftwave Pro?

Setting up Shiftwave Pro is simple and only takes a few minutes:

Setup the chair and place it near a power outlet.
Download the Shiftwave iPad App using the QR code that came with your chair.
Follow setup instructions on iPad App as it will give you step by step instructions on how to setup your Shiftwave Pro.
Create your profile in the ipad app so you can link it to your mobile companion app and track all your sessions and metrics
Download the Shiftwave Mobile App and then connect it to your iPad app so you can track all your sessions and metrics.
Pair your headphones (Bluetooth or wired) and power on your chair.
Select a protocol and press Start to begin your first session.

Once you’ve completed setup, you can use Shiftwave Pro even without an active internet connection.

What are the iPad requirements for Shiftwave Pro?

To run Shiftwave Pro, you’ll need an iPad with a USB-C port, this allows the ShiftLink controller to connect directly for power and communication.

Your iPad should:

Use iPad with a M series processor
Have a USB-C port

Older iPads with Lightning connectors aren’t compatible. Adapters won’t support the necessary data and power connection.

Check our v page for the latest compatible iPad models.

Do I need a docking station?

A docking station is optional.

You’ll only need one if you plan to use wired headphones and want to charge your ipad at the same time, since most USB-C iPads don’t include a headphone jack.

See our Recommended Accessories list for details.

Can I use wired or Bluetooth headphones?

Yes, both work with Shiftwave Pro.

Bluetooth headphones: Connect through your iPad’s Bluetooth settings before starting the Shiftwave app.
Wired headphones: Plug into a powered USB-C dock or hub.

For the best experience, use comfortable, noise-isolating headphones to help you fully relax.

See our Recommended Headphones for Pro systems.

Do I need internet access?

You’ll need internet access for the initial setup:

Downloading the Shiftwave apps (iPad + mobile)
Creating your account
Downloading new protocols or app updates

Once setup is complete, all sessions can be run offline, no constant Wi-Fi needed.

Can I use my control box after upgrading to Pro?

Yes. Your original control box remains compatible as a standalone system.
It can’t run simultaneously with the ShiftLink, so you’ll need to disconnect one before using the other.

What is Guest Mode?

Guest Mode allows others to experience Shiftwave without creating an account or linking to your profile.

Guest sessions:

Do not store HRV or Mini Lab data
Are ideal for demos, clinics, or shared environments
Let friends or family try Shiftwave without affecting your data